Modern fireplace stores can't just sell wood stoves, fireplace mantels, and fireplace inserts anymore. They have to have technicians to service and install fireplace inserts and wood stoves, and they have to have staff to help install a fireplace mantel in your home.
Selling someone a fireplace mantel, fireplace insert, or wood stove just isn't good enough for the modern fireplace store. The wood stove, fireplace insert, or fireplace mantels is an expensive item for that customer to purchase, so the customer expects for the fireplace store to have qualified personnel on site to ensure that the new item is installed and assembled correctly and safely.
